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Technical support

We are here to help with your Standard BioTools™ products.

Please complete the form below, and our support team will reach out promptly.

Technical Support Form

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For additional assistance if needed, email us using one of the email addresses below. To ensure your message is received, please do not attach or include data files. A Technical Support Specialist can provide a link to a secure portal for data file transfer.

For North America customers please contact us at:

For EMEA customers please contact us at:

Location and contact

50 Milk Street, 10th Floor, Boston, MA 02109
650 266 6000 | Main
650 871 7152 | Fax
866 359 4354 | Toll-free